Last updated: 16-08-2024
Welcome to SKILOVEDA, a product of SYNOVED Solutions Pvt. Ltd. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our platform.
1. Information We Collect
1.1 Personal Information:
- Registration Data: When you create an account on Skiloveda, we collect your name, email address, contact number, and other relevant details.
- Profile Information: You may choose to provide additional information such as your profile picture, education, experience, and skills.
- Payment Information: For paid courses, we collect payment details such as credit/debit card information or other payment methods. This information is processed through secure payment gateways.
1.2 Non-Personal Information:
- Usage Data: We collect data about how you use the platform, including but not limited to, your IP address, browser type, operating system, and pages visited.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on SKILOVEDA and collect information about how you interact with our website.
2. How We Use Your Information
2.1 To Provide and Improve Our Services:
- To create and manage your account.
- To process transactions and deliver services.
- To personalize your learning experience.
2.2 Communication:
- To send you updates, newsletters, and promotional materials related to SKILOVEDA.
- To respond to your inquiries, support requests, and feedback.
2.3 Analytics and Research:
- To analyze trends and user behavior to improve our services.
- To conduct research and surveys to enhance our offerings.
2.4 Legal Compliance:
- To comply with applicable laws, regulations, and legal processes.
- To protect the rights, property, and safety of Skiloveda, our users, and the public.
3. Sharing Your Information
3.1 Third-Party Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, hosting services, and analytics providers. These providers are obligated to protect your information and use it only for the purposes we specify.
3.2 Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.
3.3 Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests from authorities.
4. Security of Your Information
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online platform can guarantee complete security, and you should take steps to protect your account and personal information.
5. Your Choices and Rights
5.1 Access and Correction: You can access and update your personal information through your account settings. If you need assistance, please contact us.
5.2 Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications. Please note that even if you opt out, we may still send you non-promotional messages related to your account or transactions.
5.3 Deletion of Information: You can request the deletion of your account and personal information by contacting us. We will process your request in accordance with applicable laws.
6. Children’s Privacy
SKILOVEDA is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the “Last updated” date at the top. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
SYNOVED Solutions Pvt. Ltd.
Email: info@skiloveda.com, info@synoved.com
Address: Office no. 25, Vijaya Chambers, Sinhgad Road, Hingane B.K.